Event FAQ

We hope you had a great day in Connemara and along the Wild Atlantic Way. Here are replies to FAQ post event.

Event Photography
We will be uploading number of event pictures on the event Facebook page.

Every cyclist was provided with a event number and tag to place on the front of their bike.

Following the event, each cyclists will receive a pdf and email with information on how to access their personalised event pictures.
You will need to enter your event number from the bike tag into the system to gain access to your pictures. This number was on the envelope you received, the bike tag and the wristband.

Check your spam folders for the email in case it is blocked. The email you used to register will be the email used to send on the link to the pictures.

Why are there no pictures of me in the event.
Each cyclist was advised to place the tag on the bike without obstructing the QR code. If the QR was obstructed or you placed the bike tag in a location on the bike that could not be seen by the camera, there will be no pictures of you.

What if I don’t have a Facebook account.

The system works through the Facebook platform. If you dont have a facebook account you will need to ask someone with a facebook acccount to access the images for you. We do not scan the images in the system for individual pictures to send out.

Refunds / Cancellations / Deferrals
As stated as part of the original event registration process and included in the event ‘terms and conditions’ there are no refunds or no further deferrals. We did facilitate the transfer of places between cyclists up to ten days before the event This was an option open to cyclists between January 1st 2022 and May 19th 2022.

Every cyclist who registered had access to their own eventmaster ticket account to transfer tickets. It is cyclists own responsibility to monitor this account.

2022 Event Gillet
Cyclists were originally provided with the option to purchase a registration that included an event gillet. The size you ordered is the size you received as that was the size we ordered for you. We provided an opportunity to exchange sizes after the event at the event centre. We can no longer accommodate exchanges.
We do not post out gillets for no shows. If you were not attending the event it was your responsibility to have it collected on your behalf.

Cyclists were reminded that they must arrange their own collection on the 27th or 28th May if they were not attending.

2023 Event Date
The date for the 2023 event is Saturday 27th May 2023