POST EVENT FAQ’s
We hope you had a great day in Connemara and along the Wild Atlantic Way. Here are replies to some FAQ post event.
Every cyclist was provided with an event number and tag to place on the front of their bike on their handlebars. You must display this and wear your wristband.
In order to access pictures of yourself taking part in the event place the attached number tag on the front handlebars without obstructing the QR code with cables or anything else that prevents the photographers having a clear sight of the QR code. If the QR code is obstructed or you place the bike tag in a location on the bike that cannot be seen by the camera, there will be no pictures of you.
You will need to enter your event number from the bike tag to gain access to your pictures. This number was on the envelope you receive and the bike tag – please remember this for after the event and accessing pictures.
We will be uploading number of event pictures on the event Facebook page.
Every cyclist was provided with a event number and tag to place on the front of their bike.
Following the event, each cyclists will receive a pdf and email with information on how to access their personalised event pictures.
You will need to enter your event number from the bike tag into the system to gain access to your pictures. This number was on the envelope you received, the bike tag and the wristband.
Check your spam folders for the email in case it is blocked. The email you used to register will be the email used to send on the link to the pictures.
Why are there no pictures of me in the event.
Each cyclist was advised to place the tag on the bike without obstructing the QR code. If the QR was obstructed or you placed the bike tag in a location on the bike that could not be seen by the camera, there will be no pictures of you.
Refunds / Cancellations / Deferrals
As stated as part of the original event registration process and included in the event ‘terms and conditions’ there are no refunds or no further deferrals. We did facilitate the transfer of places between cyclists up to 1st May before the event This was an option open to cyclists between January 1st and May 1st 2023.
Every cyclist who registered had access to their own eventmaster ticket account to transfer tickets. It is cyclists own responsibility to monitor this account.
2023 Event Jersey
Cyclists were originally provided with the option to purchase a registration that included an event jersey. The size you ordered is the size you received as that was the size we ordered for you. We provided a no opportunity to exchange sizes after the event at the event centre. We an no longer accommodate exchanges.
We do not post out jersey for no shows. If you were not attending the event it was your responsibility to have it collected on your behalf.
Cyclists were reminded that they must arrange their own collection on the 26th or 27th May if they were not attending.